Terms & Conditions
Welcome to Sashaz! By shopping on our website, you're agreeing to the following terms — please read them carefully so we're all on the same page 💖
🛍️ Orders & Availability
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Each piece is limited edition, with no restocks, so once it’s gone — it’s gone!
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Orders are only confirmed once payment is successfully received.
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We reserve the right to cancel any order due to product unavailability or other valid reasons (you’ll be notified and refunded in such cases).
🚚 Shipping
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We deliver nationwide across Pakistan.
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Delivery timelines are typically 2–6 working days, depending on your location.
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Delays may occur due to courier or public holidays — we appreciate your patience!
🔄 Exchanges Only
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We do not offer returns.
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Exchanges are only allowed in case of wrong or damaged items received.
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Exchange requests must be made within 3 days of delivery.
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Contact us via WhatsApp: +92 334 3583256 for all exchange queries.
🛡️ Product Care & Warranty
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All our pieces are waterproof, non-tarnish, hypoallergenic, and long-lasting.
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However, like all delicate items, a little love goes a long way — avoid harsh chemicals or rough handling to keep your jewelry shining ✨
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We do not offer warranties but are happy to help if you experience any issues shortly after delivery.
📸 Product Images
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We try our best to show accurate colors and details, but product appearance may vary slightly due to lighting or screen settings.
📬 Contact Us
Questions, concerns, or just want to chat? We’re here!
📧 Email: info@shopsashaz.com
📱 WhatsApp: +92 334 3583256