Terms & Conditions

 

Welcome to Sashaz! By shopping on our website, you're agreeing to the following terms — please read them carefully so we're all on the same page 💖


🛍️ Orders & Availability

  • Each piece is limited edition, with no restocks, so once it’s gone — it’s gone!

  • Orders are only confirmed once payment is successfully received.

  • We reserve the right to cancel any order due to product unavailability or other valid reasons (you’ll be notified and refunded in such cases).


🚚 Shipping

  • We deliver nationwide across Pakistan.

  • Delivery timelines are typically 2–6 working days, depending on your location.

  • Delays may occur due to courier or public holidays — we appreciate your patience!


🔄 Exchanges Only

  • We do not offer returns.

  • Exchanges are only allowed in case of wrong or damaged items received.

  • Exchange requests must be made within 3 days of delivery.

  • Contact us via WhatsApp: +92 334 3583256 for all exchange queries.


🛡️ Product Care & Warranty

  • All our pieces are waterproof, non-tarnish, hypoallergenic, and long-lasting.

  • However, like all delicate items, a little love goes a long way — avoid harsh chemicals or rough handling to keep your jewelry shining ✨

  • We do not offer warranties but are happy to help if you experience any issues shortly after delivery.


📸 Product Images

  • We try our best to show accurate colors and details, but product appearance may vary slightly due to lighting or screen settings.


📬 Contact Us

Questions, concerns, or just want to chat? We’re here!

📧 Email: info@shopsashaz.com
📱 WhatsApp: +92 334 3583256